x461.1
Understanding Customers and Markets Through Research
Exam 1

Welcome to the midterm.

Answer all the questions and be sure to provide your email address. You can't submit your test answers without them.

1. What are the 4 "P"s of marketing (12)


2. Which of the following is the best definition of marketing research? (15)
Questionnares, surveys and focus groups.
Ways to collect data from external sources.
A formalized approach to data collection.
All of the above.

3. Which one of the following researchable questions would answer the objective of increasing market share? (15)
What are the demographics of my customer?
How many people live in my trade area?
Did sales increase after my last advertising campaign?
Which companies are my competitors and how much are they selling?

4. Which of the following are the components of demand? (13)
Population and income
Rate of consumption and population
Expenditure and consumption
All of the above
None of the above

5. Which of the following are examples of of three types of data. (15)
Exploratory, Descriptive and Causal.
Primary, Secondary and Experiemental.
Data, Statistics and Focus Groups.
All of the above.

6. Calculate the Mean, Median and Mode of the following data distribution. (Give me 3 numbers) (15)

1, 3, 12, 6, 10, 2, 3, 8, 5

 

Mean
Median

Mode

7. What are three benefits of secondary data? (15)
It is easy to find, it tells me what I want to know and it always answers my question.
It is not expensive, it is available now and it helps with exploratory research.
It provides demographic profiles, it desribes my trade area and it helps me understand the question.
All of the above.

8. What are three potential errors affecting research design? (15)
A.
B.
C.

9. Choose the four most significant developments in the history of the Internet. (20)

Sputnik WWW JAVA
TCP/IP Netscape AOL
E-mail Cable modems DNS

10. What is the best definition of measurement? (15)
Measurement is comparing one to the next.
Measurement is applying concepts to characteristics
Measurement is standing in a line.
Measurement is expressing characteristics in terms of numbers according to rules.

So I can ask you any questions I have about your answers, and so I know it's you, please answer the following questions:

What is your name?

What is your E-mail address?

 
(Careful, this one resets ALL your answers)

Thank you .